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Klamath and Lake Community Action Services is a private non-profit organization. We assess community needs and coordinate with community partners to leverage resources and provide high-quality, responsive services.

We are governed by a tri-partite Board of Directors who represent the low-income, private and elected official sectors of our community.

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Our current Board of Directors are:

  • Charles Massie, private

  • Dawn Neal-Ruiz, low-income

  • Jay Otero, private

  • Silvia Pacheco, low-income

  • Vicki Partridge-Hiland, low-income

  • Commissioner James Williams, elected official


If you are interested in joining our Board of Directors, please contact our Board Chair, Dawn Neal-Ruiz at

To carry out our important work in Klamath and Lake counties, we have a team of 24 committed team members.

Our lobby hours are Monday through Thursday from 9:00 am to 4:00 pm.

You can pick up energy assistance or rental assistance applications outside our front entrance.

You can also call to request an application by mail or email. 

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